Shipping policy

Last updated: 19 August 2026

Fulfilment and delivery

Zipit is Australian operated. During our initial launch, orders are fulfilled and dispatched directly by third-party supplier partners outside Australia, including China. Parcels may carry an overseas sender name or logistics label. We do not represent orders as locally stocked or dispatched from an Australian warehouse.

For Australian addresses, the current checkout estimate is 8–15 business days. This is an estimate, not a guarantee. Delivery can be affected by carrier delays, customs processing, peak periods, severe weather, remote-area service and address issues.

Rates and tracking

Australian orders are charged A$10 tracked delivery below A$80 and receive free tracked delivery from A$80. The exact charge appears at checkout before payment. When tracking is available, a link is emailed after the supplier or carrier provides it. Tracking scans may take time to appear.

Orders containing different products may arrive in separate parcels and on different days.

Customers are responsible for providing a complete and accurate delivery address. If tracking is materially outside the estimated window, email rory.oshannessy@gmail.com with your order number. We will investigate and provide any remedy required by law.

International checkout is not enabled for launch.